Welcome to Vaidik Ayurveda! Here you’ll find answers to the most commonly asked questions about our products, orders, shipping, and more.
1. What is Vaidik Ayurveda?
Vaidik Ayurveda is an Ayurvedic wellness brand dedicated to offering natural and herbal solutions for kidney stones, piles, digestion, and general wellness. All products are made with high-quality ingredients and based on time-tested Ayurvedic principles.
2. Are your products 100% natural and safe?
Yes, all our products are made using 100% natural herbs and Ayurvedic formulations. They are free from harmful chemicals and tested for safety and quality.
3. Do your products have any side effects?
Our products are formulated from natural herbs and typically do not cause side effects. However, we recommend consulting a healthcare professional before starting any new supplement, especially if you are pregnant, nursing, or under medication.
4. How do I place an order on your website?
You can place an order by:
- Visiting www.vaidikayurveda.com
- Browsing the products
- Adding them to your cart
- Proceeding to checkout and making the payment.
5. What payment methods are accepted?
We accept:
- UPI
- Debit/Credit Cards
- Net Banking
- Wallets like Paytm/PhonePe
- Cash on Delivery (on selected orders)
6. How long does delivery take?
Orders are usually dispatched within 24-48 hours and delivered within 4–7 business days depending on your location.
7. Do you ship across India?
Yes, we ship all over India with reliable courier partners to ensure fast and safe delivery.
8. Is international shipping available?
Currently, we do not offer international shipping. We are working towards expanding globally soon.
9. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS. You can also track your order from the “My Account” section on our website.
10. What is your return policy?
We offer returns/exchanges only in case of:
- Damaged or wrong product received
- Issues reported within 48 hours of delivery
For details, please visit our Return Policy page.
11. How do I cancel my order?
To cancel an order before it is shipped:
- Go to “My Orders”
- Click on “Cancel”
Or contact us at 📧 support@vaidikayurveda.com.
12. Do you offer consultation?
Yes, we provide free Ayurvedic consultation. You can contact our certified Ayurvedic doctors via WhatsApp or phone call for personalized health advice.
13. Are your products approved or certified?
Yes, our products are manufactured in GMP-certified facilities and follow strict Ayurvedic standards.
14. How can I contact customer support?
You can reach us via:
- 📞 Call/WhatsApp: +91-8448825001
- 📧 Email: support@vaidikayurveda.com
- 💬 Live chat: Available on the website